This study specifically analyses the aspect of the related actors, namely the role of change agents in the implementation of change management, who support the implementation of bureaucracy reform. Studies on bureaucracy reform have covered many aspects of the system, stages and factors that influence its success or failure. The success of such reform shows the important role of the actors involved in promoting change agendas. ![]() ![]() The implementation of bureaucracy reform in many countries continues to experience various problems, in relation to the system, regulations and actors.
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